SOLUTIONS

888 Local Governments Cell Broadcast Channel

 
With this channel, it is possible to make citizens get information about any subject related with their social, cultural and natural environments. It is also possible to increase social sharing; and to help citizens become conscious about their living environments through this cell broadcast channel.

  Local governments could broadcast information about any subject related with their own region for instance, road buildings, water supply interruption, traffic congestion, health, and cultural and tourist activites, etc. This information facilitates everyday life of and creates new values for the citizens.

  The objectives of the 888 Local Governments Cell Broadcast Channel is to develop social and cultural values, and to enable individuals to build up social responsibility and sensitivity about their living environments.

  Citiziens could access information sent by 888 Local Governments Cell Broadcast Channel, with cell broadcast system for the targeted area by Turkcell GSM BTSs (Base Transceiver Stations). These BTSs are placed to provide communication. This cell broadcast reaches on mobile phone  screens of Turkcell GSM subscribers, who activates the 888 cell broadcast channel code, as an information message. In addition, subscribers do not have to pay any charges for this service.


3870 İnteractive Participatory Channel

 
By this channel, citiziens are able to participate in mangement by sending direct SMS to 3870 in the form of suggestion, request and complaint with the help of mobile phones technology that is the most rapid and the most effective way of communication.

  3870 Interactive Participatory Channel provides local governments to get feedbacks (suggestions, request and complaint) from citizens about any subject related with their own environment. It also provide local governments to be more effective and efficient in solving the concerning problems.

  Besides, it presents local governments to prepare questionnaires and perform a referendum for the services thet planning to offer. Therefore, they could get public opinion about, and self-evaluation of those proposed services.

  With the 3870 Interactive Participatory Channel, feedbacks from citizens are gathered in a content pool, and simultaneously transmitted to which department they concern. It brings about new glance in understanding of management, and new style of government by means of more rapid and more effective coordination among departments.



  
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